Contact

Questions about your photo, personalization or an order? We’re here to help.

Email support@collarandkin.com. If you have already ordered, please include your order number so we can find your details.

Artwork previews

If we have sent you an artwork preview, reply to that email with your approval or the changes you would like. This keeps your feedback with the correct design.

Your collar stays with you

You do not need to send us your pet’s collar. Keep it safely at home; you attach it to the display after it arrives.

Business correspondence

Collar & Kin
Lytchett House
13 Freeland Park
Wareham Road
Poole
Dorset
BH16 6FA
United Kingdom

Please email us before posting a product return so we can confirm the correct instructions.